• Q: Will I be notified when Lenovo receives/processes my registration/my claim?
    A: Yes, you will receive e-mails throughout every step of the process. Please also check your junk e-mail as some of the e-mails might be considered as spam.
  • Q: How can I include a copy of my invoice?
    A: You will be asked to upload a copy of your invoice while you are going through the online claim process. Please have this ready/saved in your computer prior to claiming.
  • Q: Where can I find a serial number?
    A: Normally it can be found on the back of your device.
  • Q: Who can use this Lenovo Buy&Try Programme?
    A: This offer is for small business customers only. Participant must be the owner of the Lenovo product to be sent back.
  • Q: What do I need to do to qualify for the programme?
    A: Participation in this programme does require the purchase of a new Lenovo qualifying product (please refer to the actual terms and conditions). In order to qualify for the Buy&Try programme we kindly ask you to submit your registration within 21 days from the purchase date on. In case you haven't been entirely convinced by your Lenovo Product after 45 calendar days from purchase date and you wish to be fully refunded, please refer to the e-mail you received after the registration procedure and go ahead by clicking on your personal link. For the return of your item we thus kindly ask you to follow the shipping guidelines.
  • Q: Is there a maximum amount of products that can be registered per claim?
    A: You can register one qualifying product per claim and up to 3 different eligible Lenovo Desktops ThinkStation Workstations during the duration of the program.
  • Q: Can I register more than one claim?
    A: Yes, but at least up to 3 different eligible Lenovo Desktops ThinkStation Workstations can be considered for the same Participant.
  • Q: Couldn't find an answer to your question?