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Q: I was not able to enter my bank details while I was going through the claim process. How can I fix this?
A: Please contact our customer services now with your full details.
Please CLICK HERE
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Q: Can I get my discount paid to someone else?
A: You may only claim discount for your own purchase, third party claims are not allowed.
- Q: How long will it take for me to receive my discount?
A: The payment will be made by electronic bank transfer within 45 calendar days after validation of the claim. Please allow up to 5 extra days in the event of bank transfer delays.
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Q: Can I receive my discount as cash or cheque?
A: Unfortunately we can only process your claim as bank transfer.
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Q: What should I do if I do not receive my discount after 50 days of my claim being accepted?
A: In the rare occurrence that you have not received your payment within 50 days, please contact us.
Please CLICK HERE
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Q: Couldn't find an answer to your question?