- Q: How can I provide a copy of my proof of sale?
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A: As you are guided through the online application, you will be asked to upload a copy of your proof of sale and a picture of the product you are replacing. Please have these ready/save them to your computer before submitting the application.
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Q: Where can I find the serial number?A: This is usually located on the back of the device.
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Q: Who can use this Lenovo Trade-In Programme?A: This offer is only available to eligible Lenovo Channel Partners who have joined the Lenovo Partner Network. Information on how to join can be found at: https://www.lenovopartnerhub.com/.
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Q: What do I need to do to qualify for the promotion?A: Pour participer à ce programme, vous devez vendre un nouveau produit Lenovo inclus dans le programme (veuillez consulter les conditions de participation actuelles). Pour vous qualifier pour le programme Trade-In, veuillez remplir le formulaire en ligne et l'envoyer pendant la durée du programme (du 1er mai 2025 au 30 septembre 2025), mais pas plus tard que le 31 octobre 2025.
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Q: Is there a maximum amount of products that can be registered per claim?A: You can register up to five eligible qualifying product per end customer. Up to five replaced devices may be traded in against the same quantity of submitted qualifying product.
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Q: Can I register more than one claim?A: Yes, but at least a maximum of five product combinations (between Qualifying Products and replaced Device) will be granted per endcustomer.
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Q: Couldn't find an answer to your question?
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